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Computing Rants!

Adobe Creative Cloud – Horrors

On one hand where I work, I am one of the people who requires access to the creative cloud product with work, primarily a lot of my stuff tends to be done with Acrobat – Conversions between formats or editing of PDF files in there being the bulk of the work and some minor photoshopping, usually brightening or cropping photographs as needed when they havent been taken with ideal exposures (though I am no way near being any sort of expert when it comes to retouching)

As actual packages, the programs work well in the suite and usually without any issues, aside from the management program “Creative Cloud Desktop”, every time I have tried to update this piece of software, it has caused massive issues with my machine and fails somewhat spectacularly.

Originally we had issues with the firewall with it, cue our service provider having a list of sites to open up and allow us access through to, worse still now I find that the latest “update” would refuse to install from the program yet again with the dreaded error 50 – the instructions on a quick bit of google-fu were to download the ominous “AdobeCreativeCloudCleanerTool” (I have always taken it to be a bit of a bad omen about a program, that it requires a removal tool, the uninstall functions should be the only thing necessary to banish a program from the machine in my mind) and remove CC from my machine, rename some directories and then reinstall CC onto the machine.  A task which has fast become the norm now for how I update it on my work machine, having failed each time to get it to update the desktop application at all, including one incident where it went so hilariously wrong that I had to completely remove the suite in its entirety and redownload it to get it working again.

Adobe program a suite of applications that are industry standard and work outstandingly for their purpose, but then they seem to fail on the main bugbear of mine when it comes to programming, supporting the installation and the enterprise administration of a program when it comes to the software, their in a similar boat to the horror that is Avid Sibelius from my point of view, where they just don’t support stuff well for a network.

By Richard

My name is Richard and this is my blog,